Return Policy

Last Update: April 30, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if your are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange (at Associate' discretion). Please see below for more information on our return policy.

Returns

All returns must be postmarked with 7 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. 

Return Process

To return an item, place the item securely in its original packaging with return form, and mail your return to the address provided by the Associate. 

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 10 days from the receipt of your item to process your return.

Exceptions

For defective of damaged products, please contact us at the customer service email below to arrange an exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

rocket@scarlet.rocks

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